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Write down the steps for shutting down and restarting the windows.

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  1. Press Ctrl + Atl + Del on the keyboard. A screen containing several options (Lock, Switch User, Sign Out, Task Manager) will appear. ...
  2. Click the Power. icon. ...
  3. Click Restart. The computer will now reboot. ...
  4. Perform a hardware reboot. If the computer is frozen, you'll need to do a hardware reboot.
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